Managed Print Solutions | Part of the Cantec Group
Case Study: Anderco

Anderco are specialists in supplying safety products and services for controlled environments, the healthcare and building industries. Their head office is in Little Island, Cork and they also have offices in Dublin, Gatwick and London.

About The Project

Anderco were already a long-time customer of Docutec and were familiar with Secure Print. We had previously implemented a Managed Print solution using Canon’s free embedded managed print application known as Universal Login Manager (ULM).

ULM is a great tool for customers needing to track print costs and implement Secure Print on a smaller scale. As it is not server based, there is an amount of manual configuration and maintenance of user accounts. This suits perfectly an environment of one or two machines, however as Anderco grew, so did its need for a complete print and scanning solution. The customer now required machines in all sites and needed to be able to track and control print costs centrally. They also needed an automated solution to index scanned delivery notes.


We recommended UniFLOW SMB print management software, to provide central management of all user accounts and integration with Active Directory. (Users would no longer have to worry about creating an account on the printer. UniFLOW would simply use a PIN associated with their Active Directory user account.

UniFLOW now monitors all printers across the organisation, tracking print and copy costs. Reporting is no longer a manual process. Our integration specialist configured all the reports the customer required and set them to run on schedule.

To address the scanning issue, we created a workflow in UniFLOW Capture to extract the delivery note number and save it in the document filename. Saved scans were converted to searchable PDFs and filed to the main server. They are now able to quickly search documents via delivery note number.

The user needs to simply login to the device and touch the workflow button once. UniFLOW takes care of the rest.


  • Upgrading their existing fleet of machines with newer cost efficient machines enabled us to reduce Anderco’s cost per click rate. The replacement of old desktop printers removed the need for costly ink and toner cartridges resulting in cheaper printing costs throughout the company.

  • The introduction of UniFLOW meant this saving could be tracked and reports generated on the total cost of printing across the organisation.

  • An automated scanning workflow saved valuable time by eliminating the need to manually rename scanned documents.

Upgrading their existing fleet of machines with newer
cost efficient machines enabled us to reduce Anderco’s cost per click rate.

We had been very happy with Docutec’s level of service and support for over five years, but as the company had grown substantially in that time, we needed to get more transparency and control over both our printed and scanned documents.

Docutec were once again able to demonstrate a clear understanding of what we required and proved that they could deliver a solution which fitted in well with our business processes without creating any disturbance to speak of during implementation.


We do more than Managed Print Services

As part of the Cantec Group, Docutec are the leading printer suppliers Ireland has that sell products such as business printersA3 multifunction printersoffice photocopier printers, large format printers, office printersdocument scanners and high volume printers. Some of our other services include document management systemsprinter leasesecure print and office automation tools. Docutec has the goal to help businesses with document workflow automation