Youghal Credit Union Limited was founded in 1967 and have proudly served the Youghal community for over 50 years. They have worked very hard to develop their business and currently have more than 16,000 active members. As a community-based credit union, it exists for the benefit of their members. It does not seek to gain from them but reinvests any profit earned for their mutual benefit.
About The Project
Following a thorough review of the way the team worked, Docutec proposed the installation of a combination of mono and colour multifunction devices in the banking hall and upstairs offices.
We recommended the use of a smaller MFP for the Killeagh sub-office to facilitate secure and efficient scanning from the remote offices to the mainframe system.
In addition, we installed smaller single function printers for the management offices and the sub-office in Ardmore to ensure that confidential documents could be printed without security breaches on nonnetworked devices.
All devices are covered under a managed print service and benefit from our remote software management system, FM Audit. This tracks toner use and prompts us to send toner automatically in advance of when it is required.
Meter readings are also done automatically meaning that bills are always based on accurate reads and not estimates.
Should a fault occur, our service team is notified in advance speeding up the rate of response. The Credit Union team immediately appreciated the benefits of the managed print service.
The charging structure via a single monthly invoice frees up time within the accounts payable department and the PIN code system for tracking usage facilitates budgets and expenses.
From the users’ perspective, the new set up is more efficient, allowing them greater productivity. Less time is wasted as scanning and printing can be done on all the machines. They are happy to get on with their own work and leave the printers to Docutec.
There were instant cost savings on the procurement of cartridges and the ongoing running costs for the service are substantially lower.
We were delighted with the improvements Docutec suggested for
managing our printing. They provided user-friendly devices, excellent training and outstanding service.
We are working smarter and more securely which is increasingly important for our business.
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We do more than Managed Print Services
As part of the Cantec Group, Docutec are the leading printer suppliers Ireland has that sell products such as business printers, A3 multifunction printers, office photocopier printers, large format printers, office printers, document scanners and high volume printers. Some of our other services include document management systems, printer lease, secure print and office automation tools. Docutec has the goal to help businesses with document workflow automation.