Platinum Partner

Docutec, part of the Cantec Group, supplies more Canon multifunction printers than any other partner in the country. We are proud to be Canon Ireland’s leading Platinum Partner and printer suppliers. Since our establishment in Waterford in 1994, our relationship with Canon has grown steadily and we recently celebrated 20 years of Platinum status.

Our business was founded as a photocopier dealership serving the business community of the South East however we have evolved into a nationwide provider of Managed Print Services. Our rebrand to Docutec in 2020 reflects the evolution of our business and shines a light on the culture of Print Smarter which runs throughout the group.

Managed Print Service

Our clients choose Docutec as their business printer provider because of the comprehensive managed print service that is offered. Every organisation needs to have transparency and control over their print environment which we can offer through print management software like PaperCut and UniFlow. Secure Print and intuitive reporting on print volumes are some of the additional features available in each of our Canon multifunction printers. Other options, such as imposing quotas, defaulting to duplex or black & white printing and automatic toner replenishment are available on request.

At Docutec, we put our customers first. From the initial pre-sales consultation and quotation phase through to the installation of the device and for every moment beyond. Our remote service team are on standby to talk you through questions and queries. Anything that they can’t solve, will be sorted by our experienced team of technicians. Our team are strategically located close to our customers around the country to facilitate quick site visits and efficient call resolution.

The Logic of PrinterLogic 

Part of our Managed Print Service involves taking a helicopter view of our customer’s print environment. Not only do we supply the best equipment in the form of Ricoh and Canon multifunction printers, we also recommend the best print infrastructure. Keeping up to date with technology changes is vital to ensure that we always offer the most relevant and suitable advice.

PrinterLogic provides the perfect solution to eliminate expensive print servers, easily deploy printers and facilitate migration to the cloud. With the added benefits of simplifying printer management and reducing installation costs, control and time are gifted back to your IT team. The nightmare of PrintNightmare is a thing of the past and costly print set ups are avoided.

We offer the PrinterLogic software as an efficient and effective solution to a widespread and increasingly common problem. Our managed print service incorporates the entire print environment and Docutec’s holistic and proactive approach ensures the best solution every time.

Printers for Sale or Rent

With a generous trade-in allowance for your existing equipment, we can offer you competitive purchase prices for our Ricoh and Canon Multifunction Printers. We arrange leasing with the best rates available in the market, easing cash flow pressure by avoiding capital expenditure.

You can enjoy the quality and reliability of premium Canon and Ricoh products while writing the lease interest off against your business profits. See our full range of Canon printer lease options. Our rental plans enable you to avoid Capex and can incorporate service and support as part of our managed print services. Payments can be on a monthly or quarterly basis giving you full visibility of your outlay and total control over your spend.

Carbon Footprint 

Docutec’s company ethos is perfectly aligned with our main supplier Canon. We are both determined to play our part in protecting and conserving the environment. We do this by providing highly sustainable Canon multifunction printers.

Manufactured using recycled material, they are lighter in weight than their predecessors ensuring lower emissions during transport. Quieter operation means less noise disruption in office environments, and faster sleep recovery times provides for lower energy consumption.

Our commitment to sustainable practices was the main factor in being awarded the managed print services contract in 2019 for UCC, one of the world's leading green universities.

Keen to be Green

At Docutec, we are acutely aware of the importance of meeting the needs of now without compromising the needs of the future. We want to be recognised as a business partner who is actively embracing their social and environmental responsibilities.

How do we this? We start with the polystyrene packaging that protects the machines in transit. Instead of discarding it, we keep it on site and once a critical mass has accumulated, we engage the services of one of our customers. Waste Matters come on site and compress the polystyrene into 1/80^th of its initial size. This material is then used as a high-quality insulation product for the construction industry.

All external cardboard is separated and recycled locally and pallets are used for social enterprises with local charities.

Every Kilo Counts

Every multifunction machine requires toner to supply the various colour options for printing and copying. In sealed plastic tubes, the Black, Cyan, Magenta and Yellow toner power, once fused to the page, produces the crisp, professional finish perfected by Canon. While the empty plastic toner tubes can be recycled on mainland Europe with relative ease, it has been a greater challenge here in Ireland. However, Docutec have launched the only complete toner recycling programme in Ireland. All Docutec customers can avail of this free service to correctly and sustainably recycle used toner bottles. Check out our recycling programme here.

Data Protection

Since the introduction of GDPR in May 2018, all organisations have become more proactive in protecting commercially sensitive data and personally identifiable information.

Our wide range of Ricoh and Canon multifunction printers boast a comprehensive list of security features including;

• Encryption of printing and scanning of documents and data to prevent unauthorised access.
• Two-factor authentication at the device for copying, releasing prints or scanning documents.
• McAfee embedded control software ensures device functionality is never compromised.

Why Work With Us   

1. We provide the best value in Canon multifunction printers due to the enhanced purchase power associated with our status as a Platinum Partner.
2. Our network of locally based technicians supported by a team of highly trained remote support staff, ensure prompt and efficient resolutions to any service issues.
3. All Canon multifunction printers provided by Docutec integrate seamlessly with a host of business software solutions offered through SmartOffice Automation, part of the Cantec Group.

In need of Canon multifunction printers?

Do you require new Canon multifunction printers, or are you seeking to improve the efficiency of your print environment? If so, we can help! An Account Manager based close to you will discuss your current infrastructure and make recommendations based on your specific requirements. Our sales and service teams operate from our offices in Dublin, Cork, Limerick, Waterford and Mullingar. Our convenient locations across the country allow the Docutec team to support our clients effectively and quickly regardless of where they are based.

We hold stock of the most widely used office printers in each of our warehouses, allowing us to react swiftly and arrange installations without the delays experienced by many other suppliers. All service requests are triaged by our support team who offer instant telephone assistance. If a site visit is required, a local technician is dispatched to ensure the swiftest resolution possible.

The quality and reliability of the Canon multifunction printers we supply, combined with the support of our highly trained service team, provide for effortless user experience and maximum efficiency.

We offer more than just Canon Multifunction printers

As part of the Cantec Group, Docutec also offers other office automation services such as document management system, document security and supplier invoice payment software solutions. Our Managed Print Services include services such as secure print, print lease and cloud services amongst others.

In addition to multifunction printers, we offer a wide range of business printers, office photocopier printer, large format printers, high volume printers, office printers, document scanners and professional print machines.