Managed Print Solutions | Part of the Cantec Group

Removing Paper Jams

Check the paper jam location on the screen, and follow the procedure below to remove the original.

1

RIGHT HAND SIDE DOORS

• Open the main door on the right hand side.

• When you lift up the lever, both the upper and lower doors open at the same time.

2

OUTPUT UNIT

• Check whether paper is jammed in the output unit. Hold the green lever and open the output unit.

• If paper is jammed, gently pull it towards you and close the output unit.

3

REVERSING UNIT

• Check whether paper is jammed in the reversing unit.

• If paper is jammed, gently pull it out in the direction of the
arrow.

4

DUPLEXING UNIT ENTRANCE

• Check whether paper is jammed in the duplexing unit entrance.

• If paper is jammed in the upper area, gently pull it out in the
direction of the arrow.

5

FIXING UNIT

• Check whether paper is jammed in the fixing unit.

• Hold the green lever and open the fixing unit.

• If you cannot remove the paper, return the fixing unit to its original position and gently pull out the paper from the bottom side.

6

DUPLEXING UNIT
 

• Check whether paper is jammed in the duplexing unit.

Docutec Managed Print

Machines can be bought, rented, or leased, depending on what best suits your business needs. Our customer representative will not only recommend the ideal machine(s) for you, but will also advise on the best finance option for you, making your decision all the easier.