Request Service / Support
You can contact us for service or support using any of the methods below.
CALL OUR HELP DESK: 0818 337 012, Select Option 2 (9am – 5pm)
ORDER ONLINE: https://docutec.ie/book-service-call/
From 9 a.m. to 5 p.m., our Help Desk is operated by trained personnel who may be able to resolve your issue right away.
Please have the Device Serial Number to hand as it is the best way for us to identify the correct model and location of your device
The serial number can be found on the label on the front of each device.
Alternatively you can press the 123 button in the bottom right hand corner of the device display screen.